Privacy Policy

1. Introduction

YYC Social ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website yycsocial.ca or use our social media management services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our services
• Request a consultation or quote
• Communicate with us via email or other channels

This information may include: name, email address, phone number, business name, social media account information, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your inquiries and respond to your requests
• Send you marketing communications (with your consent)
• Improve our website and services
• Manage social media accounts on your behalf
• Monitor and analyse usage and trends
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, email delivery, and payment processing.
• Social Media Platforms: When managing your social media accounts, we access and use data from platforms like Instagram, Facebook, LinkedIn, and others as necessary to provide our services.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share your information with your explicit consent for other purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Third-Party Services

Our website and services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

We may use third-party services such as Google Analytics, social media platforms (Instagram, Facebook, LinkedIn, etc.), and other tools to help us operate and improve our services.

7. Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request access to your personal information
• Correction: The right to request correction of inaccurate information
• Deletion: The right to request deletion of your information
• Objection: The right to object to our processing of your information
• Portability: The right to request transfer of your information
• Withdrawal of Consent: The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to Canada and other countries.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: